Sorry that there haven't been any recent updates -- we're operating on a skeleton of technology for awhile. We have three computers in the house, and all of them are in some state of disrepair.
1. The old Dell XP works fine, but has refused to go online since we switched to ATT Uverse in August. Three hours with tech support for Uverse, Dell, the old modem company, and the new modem company ('cause we switched to a wireless card when the old modem failed to work) rendered absolutely nothing except finger-pointing at the other guy.
2. The MacBook Pro vs. child with behavioral problems who decided to teach Dad a lesson. It's going to the Apple Store today.
3. Now working on Spawn 1's Vista laptop. This laptop goes dead whenver it's unplugged. After three hours on tech support to no avail, we were told to ship it to the repair depot in Texas. Returned Friday, problem not fixed, back on the horn with tech support. As far as we can tell, once it hit Texas, it was removed from its shipping box and put in another shipping box to be returned without a technician even looking at it. Much screaming ensued, and supposedly they will send a technician to the home so I can actually watch them repair it.
So We're working now on a crippled Dell laptop, and updates will be sketchy for awhile. Bear with us!
